Who We Are
Our website address is https://lunaraleathercraft.com
We operate as Lunara Leathercraft, an online store powered by WordPress and WooCommerce, hosted on Hostinger.
Information We Collect
Comments
When visitors leave comments, we collect the data shown in the comments form, plus the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible in the context of your comment.
Accounts & Orders
When you create an account or place an order, we collect:
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Name, email address, and password (account creation)
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Billing and shipping addresses, phone number
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Payment details (processed securely via third-party payment processors; we do not store full credit card details)
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Order history and purchase details
Media
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS), since visitors can download and extract that data.
Cookies
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If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience (lasts 1 year).
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Temporary cookies are set on the login page to check if your browser accepts cookies (deleted when you close your browser).
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Login cookies last 2 days; screen options cookies last 1 year. If you select “Remember Me,” login persists for 2 weeks.
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Publishing/editing content adds a cookie with the post ID (expires after 1 day).
Embedded Content from Other Websites
Articles may include embedded content (videos, images, etc.). These websites may collect data, use cookies, embed tracking, and monitor your interaction with their content.
Who We Share Your Data With
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Service Providers: Hosting (Hostinger), site platform (WordPress/WooCommerce), payment processors (e.g. Stripe, PayPal), and shipping carriers.
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Spam Detection: Visitor comments may be checked through an automated spam detection service.
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Legal Requirements: If required to comply with applicable laws.
How Long We Retain Your Data
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Comments: Indefinitely, along with metadata, to allow automatic approval of follow-ups.
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Accounts: For registered users, we store the personal information in their profile. Users can see, edit, or delete their personal information at any time (except username).
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Orders: Order details are retained as long as required for accounting, tax, and legal obligations.
Your Rights
If you have an account or have left comments, you may request:
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An exported file of the personal data we hold about you.
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That we erase any personal data we hold about you (not including data required for administrative, legal, or security purposes).
To exercise these rights, contact us at lunara@lunaraleathercraft.com
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. Order information may be shared with payment processors and shipping carriers to complete purchases and deliveries.